Control: technology health checks for growing businesses | True9

Is technology holding your business back?

You know something isn't quite right. Maybe it's the projects that take longer than they should; the systems and unknown risk that nobody can fully explain anymore; the AI tools that have appeared across the business without anyone deciding whether they should be there.

80%

of workers use unapproved AI tools in their jobs.

(source: UpGuard)

20-40%

of the entire technology estate value can be attributed to tech debt.

(source: McKinsey)

2%

of businesses have cyber resilience across the whole organisation.

(source: PwC)

Control is about getting clarity on where you stand today, and what's holding your business back.

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Get an honest opinion before you make any decisions

Technology should not be a source of uncertainty, complexity or frustration. This is why, before we recommend anything, we start by helping you to regain control. This means:

  • Understanding where you are today
  • Surfacing risk
  • Creating a clear, honest baseline you can trust

No assumptions. No sales pitch. Simply a straight answer on where you really stand, because with this knowledge, you are better equipped to make decisions, respond to change, invest with confidence and pursue growth opportunities.

Two colleagues engaged in a friendly, collaborative discussion in a bright office.

How we create meaningful progress through technology

We've spent over a decade designing, building and improving the technology platforms that businesses rely on every day, guided by the following principles:

Create clarity

We can't recommend the right way forward without first understanding where you've come from and where you want to get to.

Delivery-led

We help you think clearly, plan confidently and make smarter decisions, so your next steps become more predictable.

Human

Whatever challenge you face, we start with a short, focused conversation on what you need to help your business thrive.

Move forward with confidence

Technology Health Check

The straightforward technology risk assessment leadership teams can rely on, because it brings your systems, architecture, team, spend and governance, into a single report with prioritised recommendations you can act on today.

AI Opportunity and Risk Assessment

Discover how AI is actually being used across your business. Then set out the real opportunities for where it offers genuine value, understand the risks it introduces and get a simple framework that helps you move forward safely.

“When we embarked on an aggressive growth strategy, we hadn't fully accounted for the role technology plays in facilitating that growth. Building a healthy pipeline and valuable services wasn't the issue. It was the manual processes and endless workarounds that slowed progress. True9 told it to us straight. Our current systems were no longer fit for purpose. And their recommendations aligned with our growth strategy. It's the partnership we needed from day one.”

Worth a read

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Control pillar icon

Giving a fast-growing fintech clarity on a platform it had outgrown

A comprehensive technology assessment provided the clarity and confidence to scale after uncovering key risks and mapping a practical roadmap forward.

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Frequently asked questions

How can we make confident technology decisions as a leadership team?

It starts with control and clarity. Once you understand where you stand today, from your systems and risk exposure to how AI is being used across the business, you can make decisions with confidence instead of guesswork.

How do we get leadership visibility over business technology risk?

A Technology Health Check can give you the visibility you need. We take a structured look at your technology landscape, from your systems and architecture through to your team, spend and governance. After around four weeks, you'll have:

  • A clear view of your technology landscape, what you have today and what it's costing you.
  • An assessment of risk and technical debt, and where attention is needed first.
  • A view of how decisions are currently being made, and where delivery may be slowing down.
  • A prioritised set of recommendations, so you know what to tackle next.
  • A concise summary you can share with leadership or the board.
What are the signs my business technology needs a health check?

The signs usually fall into three groups.

Visibility and control: delivery feels slower than it should but nobody can explain why, there's uncertainty around platform risk, decisions get made without a full picture.

Operational friction: teams rely on manual workarounds, systems don't talk to each other properly, simple tasks take longer than they should with staff frustration growing.

Growth challenges: systems no longer fit how the business operates, technical debt has quietly increased, growth plans are being constrained by legacy system problems.

What do we do about unapproved AI use in the workplace (shadow AI risk)?

It's a huge problem. Over half (55%) of employees admit to using AI tools that haven't been approved, and 1 in 10 admit to putting sensitive information into an AI platform, despite understanding the risks.

Different teams experiment with different tools, some sanctioned, some not, and it quickly becomes hard to see what's being used, where your data is going and what that means for compliance. An AI Opportunity and Risk Assessment helps you to see the full picture.

How do I assess AI adoption risk for my business?

We keep it focused and practical, working alongside your team without disrupting day to day activity:

  1. Discovery: we speak to key stakeholders to build a clear picture of how AI is currently being used across the business.
  2. Assessment: we review risk, opportunity and governance gaps to see where attention is needed.
  3. Recommendations: we bring it together into a clear set of next steps, including a simple framework for adopting AI safely.
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