Cookie Policy
Last Updated: 28 April 2026
1. Introduction
This Cookie Policy explains how True9 Limited (“we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit www.true9.co.uk (“Our Site”). In line with the UK’s Privacy and Electronic Communications Regulations (PECR) and the Data Use and Access Act 2025, we are committed to being transparent about the data we collect through your use of our website.
2. What are Cookies?
Cookies are small text files placed on your device to collect standard internet log information and visitor behavioural information. They help us ensure the site functions correctly, improve user experience, and analyse how our content is performing.
3. How We Use Cookies
True9 Limited uses cookies in a range of ways to improve your experience on our site, including:
- Site Functionality: Keeping the site secure and ensuring your consent preferences are remembered.
- UX Optimisation: Using A/B testing cookies on pages like our PHP Platform Review to ensure users receive a consistent and optimised experience.
- Analytics: Understanding how you move around our site and which services (such as Laravel, Magento, or Symfony) interest you most via Google Analytics and Contentsquare.
- Embedded Content: Allowing you to view embedded content (such as YouTube videos) directly on our site.
4. Managing Your Preferences
Under UK law, we require your explicit consent for all non-essential cookies. When you first visited Our Site, you were presented with a "Cookie Banner" allowing you to accept or decline analytics and marketing cookies.
You can change your mind or withdraw your consent at any time. Simply click the "Cookie Settings" link located in our website footer or the hovering icon on the bottom corner of your screen to adjust your preferences. Please note that strictly necessary cookies do not require consent as they are essential for the site to operate safely.
5. Further Information
For more details on how we protect your personal data, please see our Privacy Policy. If you have any questions regarding this Cookie Policy, please contact us at hello@true9.co.uk or visit us at Salts Mill, Victoria Road, Saltaire, West Yorkshire BD18 3LA.
Detailed Cookie Audit
Below is a comprehensive list of the cookies currently used on Our Site, categorised by their purpose:
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| __cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| php_platform_review_variant | 1 month | This cookie is used for A/B testing on the PHP Platform Review page to ensure a consistent user experience. |
| VISITOR_PRIVACY_METADATA | 6 months | YouTube sets this cookie to store the user's cookie consent state for the current domain. |
| cookieyes-consent | 1 year | CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| VISITOR_INFO1_LIVE | 6 months | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| ytidb::LAST_RESULT_ENTRY_KEY | Never Expires | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
Advertisement
Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| __Secure-BUCKET | 6 months | Cookie used by YouTube/Google for security and service functionality purposes. |
| __Secure-YNID | 6 months | YouTube cookie used to protect user security and prevent fraud, especially during the login process. |
| __Secure-ROLLOUT_TOKEN | 6 months | YouTube sets this cookie to manage feature rollout and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and staged rollouts. |
| __Secure-YEC | past | YouTube cookie used to manage and measure the effectiveness of embedded video content. |