Phil has celebrated his first year at True9 with a promotion to Lead Engineer. Having joined with the ambition of progressing into a technical leadership role, Phil has spent the last 12 months demonstrating the expertise, commitment and leadership qualities that make him a natural fit for the position.
- [Agentic coding: A token efficiency guide for software engineers.](https://www.true9.co.uk/insights/agentic-coding-token-efficiency-guide/):For years, the major LLM providers have absorbed enormous computing costs as they raced to grow their user bases, making LLMs feel like an almost infinite, cost-free code dispenser. But early signs that this free ride might be ending are appearing.
- [Your team isn’t slow. Your work is stuck.](https://www.true9.co.uk/insights/your-team-isnt-slow-your-work-is-stuck/):When features keep reaching “nearly done” but never quite land, the issue is often flow, not effort. Here's how small delays in review and testing build up, and what teams can do to move work forward more consistently.
- [Supporting Saints & England Captain Jodie Cunningham in 2026.](https://www.true9.co.uk/insights/saints-and-england-captain-jodie-cunningham/):Last year, we shared about our partnership with St Helens Women and what it meant to us as a business. This year, we're continuing that relationship, just in a slightly different way. We're proud to be sponsoring Saints and England captain, Jodie Cunningham.
- [Creating confidence across people, process and technology.](https://www.true9.co.uk/insights/creating-confidence-across-people-process-and-technology/):When delivery begins to feel slower or riskier, the cause rarely sits in technology alone. This article explores how alignment across people, process and technology helps businesses regain clarity and confidence.
- [When stable platforms start to feel fragile.](https://www.true9.co.uk/insights/when-stable-platforms-start-to-feel-fragile/):As platforms evolve, complexity often builds quietly. This article explores why systems that appear stable can still feel fragile to update, and how pressure across people, process and technology typically sits beneath the surface.
- [Strengthening our delivery leadership: Tabitha Fogarty promoted.](https://www.true9.co.uk/insights/strengthening-our-delivery-leadership-tabitha-fogarty-promoted/):We're pleased to recognise Tabitha Fogarty's promotion to Lead Delivery Manager at True9. The move reflects the growing importance of strong delivery leadership as we continue helping businesses navigate complex technology programmes.
- [Is your production line data helping you act ahead of time?](https://www.true9.co.uk/insights/is-your-production-line-data-helping-you-act-ahead-of-time/):Walk into almost any modern factory in the UK and you'll see screens on walls, tablets in hands, and machines packed with sensors. From the outside, it can look like a fully connected, data-driven operation. But having data is not the same as being able to act ahead of problems...
- [When growth exposes process debt.](https://www.true9.co.uk/insights/when-growth-exposes-process-debt/):Has work started to feel heavier, even though the team hasn't changed and the technology still works?
Projects take longer to move forward. Approvals involve more people than before. Tasks that once felt simple now require extra steps, clarification and reassurance.
- [Building momentum with Chris Nicholl.](https://www.true9.co.uk/insights/building-momentum-with-chris-nicholl/):In late summer last year, we shared the news of Chris Nicholl joining True9 as our Strategic Growth Director. The move reflected our ambition to strengthen how we support organisations as they navigate growth, complexity and change.
- [Strengthening our engineering team: Phil Wastell joins True9.](https://www.true9.co.uk/insights/strengthening-our-engineering-team-phil-wastell-joins-true9/):Now feels like a good time to officially welcome Phil Wastell to True9 as a Senior Software Engineer.
- [When teams outgrow their roles.](https://www.true9.co.uk/insights/when-teams-outgrow-their-roles/):Have you noticed that simple decisions now seem to take longer than they used to?
More people need to be involved. The same names keep coming up in conversations. Progress stalls while teams wait for input, approval, or reassurance. Nothing is obviously broken, but everything feels heavier.
- [Making sense of AI.](https://www.true9.co.uk/insights/making-sense-of-ai-an-overview/):AI is transforming how we work, but not everything labelled “AI” truly is. Real answers to the questions leaders are asking about automation, security, and the future.
- [Modernisation. Transformation. Automation & Applied AI.](https://www.true9.co.uk/insights/modernisation-transformation-automation-and-ai/):Discover how True9 helps established organisations modernise legacy systems, transform operations, and harness automation and AI to drive real progress.
- [Investing in growth: True9 moves to Salts Mill.](https://www.true9.co.uk/insights/investing-in-growth-true9-moves-to-salts-mill/):True9 marks its next chapter with a move to Salts Mill, Saltaire - creating a brighter, more collaborative space that reflects our growth, culture, and creativity.
- [True9 marks 10 years with a bold new rebrand.](https://www.true9.co.uk/insights/true9-marks-10-years-with-a-bold-new-rebrand/):This year marks a major milestone for True9. As we celebrate our 10th year in business, we're proud to unveil a new and exciting brand identity.
- [Investing in the future: Welcoming Chris Nicholl as Strategic Growth Director.](https://www.true9.co.uk/insights/investing-in-the-future-welcoming-chris-nicholl-as-strategic-growth-director/):As we celebrate more than a decade in business, True9 is looking firmly ahead.
- [User-centred design & experience: The invisible art of getting it right.](https://www.true9.co.uk/insights/user-centred-design-the-invisible-art-of-getting-it-right/):At True9, we live and breathe technology. From complex IoT platforms to business-critical automation systems, we design solutions that solve real problems for real people.
- [Celebrating the moments that matter.](https://www.true9.co.uk/insights/celebrating-moments-that-matter/):At True9, we care about how things work, the technology, the relationships, and the small details that make the big stuff possible.
- [Industry 5.0: The human-centric future of innovation.](https://www.true9.co.uk/insights/industry-5-0-the-human-centric-future-of-innovation/):Transforming operations with connected tech and data to boost agility, efficiency, and competitive advantage.
- [Being left behind: Why embracing technology is key to business survival.](https://www.true9.co.uk/insights/being-left-behind-why-embracing-technology-is-key-to-business-survival/):In an era of constant change, the pace of technological advancement can be overwhelming. Businesses are under increasing pressure to stay current, and for many, the consequences of not doing so are becoming more pronounced.
- [Unlocking the power of IoT for driving business.](https://www.true9.co.uk/insights/unlocking-the-power-of-iot-for-driving-business/):The Internet of Things (IoT) is more than just a trend. It is a technology that is reshaping how businesses function, innovate, and compete.
- [Shaping the future: The next chapter begins now.](https://www.true9.co.uk/insights/shaping-the-future-the-next-chapter-begins-now/):This year marks a significant milestone for True9 - our 10th anniversary. It's a moment to celebrate how far we've come and express heartfelt gratitude to those who've shaped our journey. But more importantly, it's an opportunity to look ahead to what lies ahead in 2025 and beyond.
- [A decade of growth: Celebrating 10 years of True9.](https://www.true9.co.uk/insights/a-decade-of-growth-celebrating-10-years-of-true9/):This year, we celebrate ten years of True9. As we usher in the start of another decade, we want to take this opportunity to reflect on our journey and thank those who made it possible.
- [A winning partnership.](https://www.true9.co.uk/insights/st-helens-a-winning-partnership/):True9 partners with St Helens Women's Rugby League team, supporting their journey and championing inclusivity, empowerment, and performance in women's sports.
- [What is IoT? A beginner’s guide to understanding the Internet of Things.](https://www.true9.co.uk/insights/what-is-iot-a-beginners-guide-to-understanding-the-internet-of-things/):In our increasingly connected world, the phrase “Internet of Things” (IoT) is frequently mentioned, but what exactly does it mean?
- [Industry 4.0: Laying the foundations for the future of business.](https://www.true9.co.uk/insights/industry-4-0-laying-the-foundations-for-the-future-of-business/):Digital transformation isn't just a buzzword - it's the defining business imperative of our time.
- [Insights](https://www.true9.co.uk/insights/):.
--- **Last updated**: 2026-10-16T16:04:12.947Z **Auto-generated**: Yes (via scripts/generate-ai-files.ts)